Universal Granite Engineered Stone

We Are Ready for Level 3

Universal Granite Ltd will be open for business on the 28th April 2020 as per the level 3 restrictions required by the government. This means that we will be doing deliveries and will allow collection of goods but unfortunately we will not be able to have showroom viewings at this time.

We urge customers to view products o this site or Archipro where we have loaded most of our product range for viewing, our sales staff are also available to give technical advice and to help make the best selection of stone from our range, which is the largest in New Zealand.

We have measures in place for collection and distribution – for contactless receipt and delivery of goods. Please contact your sales representative or email orders@universalgranite.co.nz for instructions on this. We will be following all requirements on others sites and making clear the requirements of our site. In all circumstances prior contact will be made and bookings adhered to, to the best of our ability.

All orders should be emailed to orders@universalgranite.co.nz and include a mobile number so we can contact prior to delivery & email your pickslip for contactless pick up, also a date and time for pick ups.

 

Engineered Stone Block

The Warehouse is well stocked and there is more on the way

Everyone can appreciate how the last weeks of isolation have affected our community, we hope that you managed to have an enjoyable, if somewhat unusual, Easter. At Universal Granite we are committed to bring you the the best sourced natural stone from around the world and continue offering our range of engineered product

Alongside this we are monitoring all the Health & Safety requirements that the Government will have in place post the level 4 requirements so that we can operate within the restrictions and deliver the best service possible under that regime. We hope to be able to resume deliveries as soon as level 3 measures come into effect. Unfortunately, it will not be possible to open our showroom at level 3, however please do keep in touch with our sales staff who have years of technical knowledge between them:

Salas Manager: Tina Baroutsos 0273117725

 

Coronavirus policy and contacts

Universal Granite is currently closed, being classified as a non-essential service during the quarantine period. We will be resuming business as usual as soon as we are able, we note that this may involve some restrictions initially.

All staff are currently working from home and we welcome your enquiries and will endeavor to help where we are able.

Bobby Jo – Sales Auckland & Northland

p: 022 044 3398

bobby@universalgranite.co.nz

James – Sales Auckland & South Island/Rotorua & Tauranga

p: 027 264 321

james@universalgranite.co.nz

Ricky – Sales & Marketing Auckland

p: 021 607 139

marketing@universalgranite.co.nz

Helen – Sales Lower North/Upper South Island

p: 027 304 9962

helen@universalgranite.co.nz

Ellie – Showroom Manager – p: 027 565 1933

ellie@universalgranite.co.nz

Anna – Accounts & Marketing Enquiries

p: 027 567 0920

accounts@universalgranite.co.nz

We ask for patience and your understanding during this time as we do our best to act in the interest of our community. Please feel free to call with any questions that you have regarding this policy, to make bookings, when we reopen or request product information. We are here to help. We plan to keep you updated as we get more information.

Engineered Stone Benchtops

CARE & MAINTENANCE –UNIQUARTZ (ENGINEERED)STONE

Everyday Cleaning

Uniquartz requires very little maintenance to keep the surface looking like new. For everyday routine cleaning of your Uniquartz countertop we recommend wiping the surface with clean warm soapy water from a mild detergent and a damp cloth, followed by drying the surface with a clean towel. We also recommend use of a quality stone-safe spray and wipe cleaner such as Quartz Clean Spray Cleaner® regularly, for more intense cleaning, use Quartz Clean Cream Cleanser® (these are both available from Universal Granite Limited). Please understand that the concrete finish will require more daily maintenance than our polished finish as metal marks, fingerprints and other signs of daily living will show on the concrete finish. It is also important to understand that like all materials with dark colours show marks and smears more readily than light colours.

Tough? Yes. Indestructible? No.

As with any surface, Uniquartz can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties. Do not use any products that contain trichlorethane or methylene chloride, such as paint removers or stripper. Avoid any highly aggressive cleaning agents like oven cleaner that have high alkaline/pH levels. Should the surface be accidentally exposed to any of these damaging products, rinse immediately with water to neutralize the effect.

Food Preparation

We always recommend cutting on an appropriate cutting board and never directly on the Uniquartz surface.

Polishing

As polished Uniquartz is virtually non-porous it will keep its lustrous gloss and ultra-smooth surface without polishing and it never needs sealing. Products with a concrete finish do require sealing to maintain optimum appearance. Tenax® Hydrex Sealer applied at the time of installation is recommended.

Heat Resistance

Uniquartz will tolerate brief exposures to moderately high temperatures, however,prolonged direct contact with, or radiated heat from very hot pots can cause thermal shock, discolouration or damage. Therefore we do not recommend placing hot pots, pans, electric frying pans, oven trays, etc. directly from the hotplate or out of the oven onto the surface of Uniquartz. We always recommend the use of a chopping board or heat trivet to place hot items on.

Quartz Clean Spray Cleaner® & Quartz Clean Cream Cleaner®

Quartz Clean Spray Cleaner is for everyday cleaning of Uniquartz benchtops and wet spills, simply spray the surface and wipe clean with a damp cloth.

Quartz Clean Cream Cleaner is for more stubborn stains and dried spills that require a more thorough clean, apply a small amount to a wet cloth or sponge, wet the surface and wipe in a circular motion until the mark has gone then wipe off residue with a clean damp cloth.

For further advice about cleaning and maintaining your Uniquartz® benchtop, please call 09 274 8846 or enquire via our website https://uniquartz.co.nz/

 

Thank you for purchasing from our UNIQUARTZ Quartz (Engineered) stone range. We hope you enjoy your benchtop for many years to come.